Terms and Condtions

Healthy Habitat.org, Users acceptance of Terms and Conditions

SERVICES and PRODUCTS:  Healthy Habitat.org provides products and services as an independent contractor.  Services include, but are not limited to testing/audit/inspection/installation/assessments/measurements, and other marketing and promotional tools for businesses and residents both.

CUSTOMER: The person accepting these terms and conditions is the Customer and certifies that his/her home is eligible for Healthy Habitat.org and has full authority to execute the application and accept the terms and conditions.

ELIGIBILITY REQUIREMENTS: The eligibility for Healthy Habitat.org offers may vary by program and will be described in the offering.

REBATE AND PROMOTIONAL OFFER ELIGIBILITY: When rebates and/or promotional offers apply, they are available on a first come, first served basis while rebates last, subject to change without prior notice, are non-transferable and will only be reserved for the Customer for a limited time. Promotional codes, coupons, rebates, and the like are only to be used as one-at-a-time items per each purchase/transaction.

PARTNER PROGRAM AND COMMUNITY INITIATIVES: In the event that Home Healthy Habitat.org partners with other programs or community initiatives, Customer understands that the amount of funding from each source may vary based on program eligibility and Healthy Habitat.org, makes no guarantee of amount, which will be determined solely by the funding source or program partner requirements and may be subject to change.

PROPERTY RIGHTS: Customer has the right and legal authority to order/request and/or install/use the products or services in the property and certifies that any necessary consent to carry out the testing/audit/inspection/installation/assessments/measurements of the service/products or delivery of the services has been obtained by Customer of the property or the responsible party overseeing the property in question.

ACCESS AND EVALUATION: Healthy Habitat.org and/or its representatives may request access to the home and may review and evaluate the outcomes of any delivered product or service, during and after the delivery.  Healthy Habitat.org agrees to make no unreasonable request for access and Customer agrees to provide reasonable access to the home for the purposes described herein.

VERIFICATION AND INSPECTION: Healthy Habitat.org may verify that the delivered products and services meet Healthy Habitat.org and participating third party requirements. No warranty of any kind is implied by this verification process.

CUSTOMER IS SOLELY RESPONSIBLE FOR THE SELECTION AND OVERSIGHT OF A POSSSIBLE THIRD PARTY SERVICE PROVIDER: Should customer hire a recommended service provider (“Service Provider”) to complete any repairs, upgrades, maintenance, home sales, or servicing that might be aiding the customer’s in some format...  (service providers, and contractors, might be recommended in the form of a referral to aid the customer in the search for a service provider), however Healthy Habitat.org will not be held liable for the work or service provided by those service providers. Customer acknowledges that any Service Provider recommended by Healthy Habitat.org to the customer is not a contractor or subcontractor under the employ of Healthy Habitat.org.  Responsibility for delivery and workmanship related to any equipment or services the customer procures with a recommend Service Provider rests with the Service Provider. Healthy Habitat.org assumes no responsibility for oversight of contractor services or for any claims the customer might have against the Service Provider, the manufacturer, the retailer or the vendor with regard to the Other Measures implemented. Customer is encouraged to verify/negotiate product warranties and verify appropriate insurance coverage and licensing requirements with their selected Service Provider.

EMAIL COMMUNICATIONS: Customer authorizes Healthy Habitat.org and/or its representatives to send individualized and automated emails concerning the project/service requested, including scheduling updates, work status, task reminders, and future additional offers. Email addresses may be shared only with the homeowner-selected Healthy Habitat.org LLC. employees, participating real estate brokers, lenders and/or additional party program sponsor such as the Department of Energy or its partner members.

PROJECT INFORMATION RELEASE: As used herein, “Project Information” may include personally identifiable information (“PII”) – for example, your full name, email address, mailing address, telephone number, mobile phone number as well as non-personally identifiable information (“non PII”) such as ethnicity, gender, household size, home performance upgrade installed, resulting energy-savings, cost of project, utility payment and usage data, household income, property value and Healthy Habitat.org. Customer agrees that Healthy Habitat.org and/or its representatives may include Customer’s Project Information, in reports or other documentation submitted to implementation partners (such as The city which mandated an assessment, the U.S. DOE and it member partners), Healthy Habitat.org’s Board of Directors, federal, state and participating local governments or government agencies, funders, Multiple Listing Services, Energy Trust, Oregon Public Utility Commission, Washington Utilities and Transportation Commission, and/or the Oregon or Washington Legislature. Healthy Habitat.org and/or its representatives will treat PII as confidential as possible, and the parties to whom it is disclosed (above) will treat it as confidential. Customer understands, acknowledges and agrees that federal, state and participating local government agencies may contact Customer about its participation in Healthy Habitat.org.

In the event customer is requesting Healthy Habitat.org produce a City of Portland Home Energy Score, customer acknowledges and agrees to the following: “Individual consent: In accordance with Portland City Code Chapter 17.108 (adopted by Ordinance No. 188413 and effective January 1, 2018), Home Energy Scores produced in Portland will be made publicly available through real estate listings. Thus, these scores and any associated information will not be treated as confidential. The customer hereby consents to allow the Home Energy Score Report to be collected and stored in order to be disclosed through accepted and secure methods of data transportation, for the specific purpose of publishing it on a database which will auto-populate or otherwise be uploaded to the Regional Multiple Listing Service (RMLS) and/or similar real estate listing services and be identifiable to homeowner's property on the listing service.”

In the event the customer is requesting Healthy Habitat.org produce a Home Energy Score outside of the City of Portland, customer consents to the same provisions stipulated above.

PHOTO RELEASE: Customer authorizes Healthy Habitat.org and/or its representatives to take photographs of Customer’s home and upgrades and gives permission to Healthy Habitat.org to use and publish the collected photographs and information concerning Customer’s project.

LIMITATION OF LIABILITY:  Customer agrees that Healthy Habitat.org will not be liable for any indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory, including without limitation loss of profits, loss of business, or other economic damages. Healthy Habitat.org aggregate liability shall not exceed the purchase price paid for any products or services purchased through this site.

FLOOR PLANS:  Charge rates for Floor Plans are based on Property’s overall measured Square Footage (not the living square footage).  This includes all area that Healthy Habitat.org measures including but not limited to garages, unfinished areas, basements, attics, detached and attached structures both, barns, patios, and all other areas again that are measured by Healthy Habitat.org

Floor plans are approximate in measurement and for marketing purposes. Buyer should verify measurements prior to purchasing.  Select editing can be performed only within 24 hours of delivery, at requested of receiving party.

Disclaimer: Note this floor plan is for marketing purposes and is to be used as guide only.                     Stairwell(s)reflect areas that might appear twice on the floor plan, and measurements may                          have been altered to represent stairwells from being counted multiple times in the overall                footage count.  All parties involved with this real estate transaction should verify for                   themselves all measurements prior to the listing or sale of the property. 

CANCELLATION OF CUSTOMER MEETING: Cancellation of appointments must be made 48 hours in advance to the meeting taking place in order for the customer to receive a full refund of the cost of the service. Should customer cancel the appointment in less than 48 hours to the scheduled meeting, a 50% cancellation fee will be in effect, and the balance of the reaming 50% will be returned to the customer by mailed check within 30 days to the customer. Should the Healthy Habiat.org employee arrive for the scheduled appointment and not be able to receive access to the house for the assessment, the employee will attempt to contact the customer for access. Our policy is to wait for up to 10 minutes beyond the scheduled meeting time, and if the customer has not provided access to the property at that time the employee will consider the appointment canceled, in which case the cost of the service will not be refunded to the customer. Should the customer not pay for the service in advance, and the appointment become canceled as described above, then the customer will be billed for 50% of the appointment fee, which must be paid to Healthy Habitat.org within 30 days. Should 30 days pass without the customer paying the fee, the cancellation fee being sent to either a collections account or to the consumer’s Title/Escrow officer to be attached to the sale of the property and paid out of escrow.  No credit will be giving to the customer for this missed/canceled appointment. Terms and conditions of service may change at any time without notification to customers. For question please call our office at 503-330-1514 or email us at info@healthyhabitat.org .

Individual consent: In accordance with Portland City Code Chapter 17.108 (adopted by Ordinance No. 188413 and effective January 1, 2018), Home Energy Scores produced in Portland will be made publicly available through real estate listings. Thus, these scores and any associated information will not be treated as confidential. The customer hereby consents to allow the Home Energy Score Report to be collected and stored in order to be disclosed through accepted and secure methods of data transportation, for the specific purpose of publishing it on a database which will auto-populate or otherwise be uploaded to the Regional Multiple Listing Service (RMLS) and/or similar real estate listing services and be identifiable to homeowner's property on the listing service.

Client understands, and agrees, that payment for services are due no later than at the time of the appointment.  Should payment not take place prior to, or at the time of the appointment, client will be invoiced for cost of services in which case the invoice will need to be paid to the contractor before serviced documents or results will be made available to the customer.

Updated January 31, 2019